Help & FAQ

Why Pricewatcha?

Pricewatcha started with a very practical problem.

When we wanted to buy a refurbished iPhone for our son as a Christmas gift, we were looking for an easy way to track and compare prices across multiple platforms. We wanted to see how prices change over time and decide when it actually makes sense to buy.

Surprisingly, we couldn’t find a tool that made cross-platform price tracking simple and transparent. Many solutions were either too limited, too complex, or focused on just one marketplace.

So we built our own. Pricewatcha was created to make price tracking simple: add a product link, watch the price, and get notified when it’s time to buy.

What is Pricewatcha?

Pricewatcha is a price-tracking service that lets you monitor product prices across many popular online shops. You can follow price changes over time and receive email alerts when your defined price thresholds are reached.

Which platforms are supported?

We've successfully tested many shops and platforms – including Amazon, eBay, MediaMarkt, Saturn, Backmarket, Rebuy, Refurbed, Swappie, asgoodasnew, and many more. Many other shops can be tracked automatically as long as they provide a publicly accessible product page.

How do I add a product to track?

Simply paste a product URL from a supported shop. The URL should link directly to a product page – not to a shopping cart or search results list. The platform is automatically detected and price tracking starts.

For eBay, you can also use the “eBay product search” option. Instead of tracking a single listing, Pricewatcha will monitor the lowest price from the search results for your query (e.g. “iPhone 15 Pro refurbished”).

What can I do in the dashboard?

In the dashboard you see all products you're tracking. You can:

• View price history: See how a product's price has changed over time – whether it's gone down or up.
• Compare prices: Compare the current price with past prices and your set thresholds. Select at least two products and click "Compare". The button is hidden when products with different currencies (e.g. EUR and USD) are selected – a direct comparison is not possible in that case.
• Filter by shop: Show only products from specific platforms – e.g. just Amazon and eBay – and select multiple shops at once.
• Update multiple products at once: Check prices for many products in one go.
• Sort: By shop, product name, or price – ascending or descending.

Why is there no price history for a newly added product?

Price history is built up as Pricewatcha fetches a product's price. For products you've just added to tracking, there may initially be no or only few entries. If another user has already been tracking the same product, price history may already exist – data is shared across the platform. With each update, the history grows.

Where can I change my password or manage my account?

In your Profile you can change your password, set your language, opt in or out of marketing emails, and delete your account. You need to be logged in.

How do price alerts work?

For each product, you can define a minimum and/or maximum price. When the current price drops below your minimum price or reaches/exceeds your maximum price, you will receive an email notification.

Can I set alerts for multiple products at once?

Yes. You can select multiple products, define your desired price thresholds, and apply alerts to all selected items at once.

How often are prices checked?

Prices are automatically checked approximately every 6 hours. You can also trigger a manual update for any product at any time.

What do price alert emails look like?

You'll get a clear confirmation when you save an alert. Our alert emails have been redesigned: you'll see immediately whether the price has dropped or risen (green for cheaper, red for more expensive).

Do I need an account to use Pricewatcha?

Yes. A free account is required to track products and receive price alerts. Registration only requires an email address.

How can I delete my account?

You can delete your account at any time. Go to your Profile and use the "Delete account" option there. Alternatively, you can click here:

👉 Delete my account

This will permanently remove your user account as well as all tracked products and alerts. This action cannot be undone.

How do I unsubscribe from marketing emails?

Every marketing email contains an unsubscribe link – one click is enough, no login required. You can also change this setting anytime in your Profile under "Email notifications".

Is my data safe?

We take data protection seriously. Authentication is handled securely via Supabase. We only store the data required to operate the service, namely your email address and the product URLs and price histories you choose to track.

We do not use tracking or advertising cookies and do not share personal data with third parties.

Why does a product show “Fetching price data…”?

After adding a product, Pricewatcha needs to retrieve the current price from the respective shop. This usually takes 1–2 minutes, but may occasionally take a bit longer. If needed, you can trigger a manual refresh.

Can I track eBay search results instead of a single listing?

Yes. Using the “eBay product search” option, you can track a search query such as “iPhone 15 Pro refurbished”. Pricewatcha will automatically monitor the lowest price from the search results.

What happens if a product URL is no longer available?

If a product is no longer available at the shop, price updates will stop. You can manually remove the product from your list at any time.