Help & FAQ

General Questions

Why Pricewatcha?

Pricewatcha started with a very practical problem.

When we wanted to buy a refurbished iPhone for our son as a Christmas gift, we were looking for an easy way to track and compare prices across multiple platforms. We wanted to see how prices change over time and decide when it actually makes sense to buy.

Surprisingly, we couldn’t find a tool that made cross-platform price tracking simple and transparent. Many solutions were either too limited, too complex, or focused on just one marketplace.

So we built our own. Pricewatcha was created to make price tracking simple: add a product link, watch the price, and get notified when it’s time to buy.

What is Pricewatcha?

Pricewatcha is a price-tracking service that lets you monitor product prices across many popular online shops. You can follow price changes over time and receive email alerts when your defined price thresholds are reached.

Which platforms are supported?

We currently support, among others:

  • Amazon
  • eBay
  • Backmarket
  • Rebuy
  • Refurbed
  • MediaMarkt
  • Saturn
  • Swappie
  • asgoodasnew

In addition, many other shops can be tracked automatically as long as they provide a publicly accessible product page.

How do I add a product to track?

Simply paste a product URL from a supported shop. The platform is automatically detected and price tracking starts.

For eBay, you can also use the “eBay product search” option. Instead of tracking a single listing, Pricewatcha will monitor the lowest price from the search results for your query (e.g. “iPhone 15 Pro refurbished”).

Price Alerts

How do price alerts work?

For each product, you can define a minimum and/or maximum price. When the current price drops below your minimum price or reaches/exceeds your maximum price, you will receive an email notification.

Can I set alerts for multiple products at once?

Yes. You can select multiple products, define your desired price thresholds, and apply alerts to all selected items at once.

How often are prices checked?

Prices are automatically checked approximately every 6 hours. You can also trigger a manual update for any product at any time.

Account & Data

Do I need an account to use Pricewatcha?

Yes. A free account is required to track products and receive price alerts. Registration only requires an email address.

How can I delete my account?

You can delete your account at any time. While logged in, click the following link:

👉 Delete my account

This will permanently remove your user account as well as all tracked products and alerts. This action cannot be undone.

Is my data safe?

We take data protection seriously. Authentication is handled securely via Supabase. We only store the data required to operate the service, namely your email address and the product URLs and price histories you choose to track.

We do not use tracking or advertising cookies and do not share personal data with third parties.

Technical Questions

Why does a product show “Fetching price data…”?

After adding a product, Pricewatcha needs to retrieve the current price from the respective shop. This usually takes 1–2 minutes, but may occasionally take a bit longer. If needed, you can trigger a manual refresh.

Can I track eBay search results instead of a single listing?

Yes. Using the “eBay product search” option, you can track a search query such as “iPhone 15 Pro refurbished”. Pricewatcha will automatically monitor the lowest price from the search results.

What happens if a product URL is no longer available?

If a product is no longer available at the shop, price updates will stop. You can manually remove the product from your list at any time.

Beta Notice

Pricewatcha is currently in beta. This means that features, supported platforms, and behavior may change. Despite careful development, occasional errors, incomplete price data, or delays may occur.

We highly appreciate feedback and bug reports.

Support & Feedback

If you encounter any issues or would like to report a bug, please contact us at:

✉️ support@pricewatcha.com

Helpful information includes:

This helps us investigate and fix issues more quickly.